I was awarded the ‘Patient Partnership Quality Mark’ (PPQM) by Hew Helps, Chair of the College of Chiropractors Lay Partnership Group at a ceremony held in London on 1st February.
The award recognises excellence in the way we meet the expectations patients have about their chiropractic care which encompasses:
- Accessibility
- Booking systems and out-of-hours cover
- Cleanliness and safety
- Privacy
- Communication
- Patient education
- Record keeping
- Other forms of care offered
Maureen Atkinson, Chair of the Chiropractic Patients Association (CPA), said that “as one of the sponsors of the Patient Partnership Quality Mark, the CPA knows from their members how valuable the award has been in encouraging clinics to go that extra mile in the care they provide for their patients. We congratulate Newland Chiropractic Clinic on achieving such a standard of excellence.”